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Raye hits back at ticket touts who took over Albert Hall sign-up

Raye has hit back at ticket touts who she says the sign-up process for an upcoming live show by using artificial intelligence (AI) bots to create .

DKCISSP News DeskBBC News13 Oct 2026, 2:49 pm
Raye hits back at ticket touts who took over Albert Hall sign-up
Image courtesy of BBC News. Original report
DKCISSP REPORT

Raye has hit back at ticket touts who she says the sign-up process for an upcoming live show by using artificial intelligence (AI) bots to create .

singer revealed there were 1.8 million sign-ups for her one-off 5,000-seat performance at the Royal Albert Hall on 23 October.

To avoid a pre-sale which she felt scalpers could exploit, Raye said the sign-up list had been manually reviewed to identify a shortlist of people believed to be .

She added that the remaining tickets would be available to all on general sale.

She was later released from her contract and struck out as an independent artist.

She finally released her emotionally-charged debut album, My 21st Century Blues, in 2023, which was applauded by critics and peaked at number two in the charts.

A spokesperson for the Royal Albert Hall said they in protecting their ticketing systems from but the .

she said in a statement shared on her social media accounts .

The award-winning artist said she had and was changing the process as it is to her that fans can buy tickets at the face value price.

It will now go through further consultation and scrutiny, before it can become a new law.

By the end of 2022, her dance track Escapism featuring US rapper 070 Shake had gone viral on TikTok and shot up the charts to number one.

Raye said the fans manually selected would receive a pre-sale link and code by email at 11:45 BST on Tuesday, and pre-sale opened shortly afterwards.

This Symphony May Contain Hope show will showcase songs from her recent chart-topping second album, This Music May Contain Hope, that fuses old-school jazz with orchestral sound, blues, big band and soul.

The 17-track record is a concept album which explores overcoming heartbreak, self-doubt and internet trolling.

What happened

Raye has hit back at ticket touts who she says the sign-up process for an upcoming live show by using artificial intelligence (AI) bots to create .

singer revealed there were 1.8 million sign-ups for her one-off 5,000-seat performance at the Royal Albert Hall on 23 October.

To avoid a pre-sale which she felt scalpers could exploit, Raye said the sign-up list had been manually reviewed to identify a shortlist of people believed to be .

What changed

She added that the remaining tickets would be available to all on general sale.

She was later released from her contract and struck out as an independent artist.

She finally released her emotionally-charged debut album, My 21st Century Blues, in 2023, which was applauded by critics and peaked at number two in the charts.

Who is affected

A spokesperson for the Royal Albert Hall said they in protecting their ticketing systems from but the .

she said in a statement shared on her social media accounts .

Why it matters

The award-winning artist said she had and was changing the process as it is to her that fans can buy tickets at the face value price.

It will now go through further consultation and scrutiny, before it can become a new law.

Technical details

By the end of 2022, her dance track Escapism featuring US rapper 070 Shake had gone viral on TikTok and shot up the charts to number one.

Raye said the fans manually selected would receive a pre-sale link and code by email at 11:45 BST on Tuesday, and pre-sale opened shortly afterwards.

This Symphony May Contain Hope show will showcase songs from her recent chart-topping second album, This Music May Contain Hope, that fuses old-school jazz with orchestral sound, blues, big band and soul.

Response

The 17-track record is a concept album which explores overcoming heartbreak, self-doubt and internet trolling.

Raye has enjoyed an impressive past few years since leaving her label after expressing frustration that they were holding out on releasing her debut album.

What security teams should do

It went to on to win a record-breaking six Brit Awards , including album of the year, and was nominated for the acclaimed Mercury Prize.

This summer, Raye was among the six British and Irish artists who headlined Reading and Leeds Festival.

Attribution

BBC News: Raye has hit back at ticket touts who she says "overwhelmed" the sign-up process for an upcoming live show by using artificial intelligence (AI) bots to create "hundreds of thousands of fake registrations".

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